In-home delivery

We deliver products big and small with our authorized delivery team or other standard shipping methods. Our in-home delivery service handles large appliances too big for standard shipping carriers. If you purchased parts and accessories with a large appliance, we’ll try to deliver those items together.

Scheduling the delivery

Depending on your delivery area, you may be able to select preferred delivery dates or time windows. We’ll contact you directly to finalize your delivery date and time. Delivery dates are estimates and subject to change based on product availability and other factors.

Be sure to note at checkout if your appliance needs to be delivered between floors 3-5. Deliveries above the 5th floor require a working elevator.

In some cases, depending on the products you select and their availability, certain items may ship separately. Shipping fees may apply to items that are shipped. Your cart at checkout will identify items that will ship separately and itemize any additional shipping fees.

We’ll contact you to:

• Notify you when your appliance leaves our factory so you can anticipate estimated arrival (usually about 4 business days before delivery).
• Remind you the day before delivery.
• Notify you when your product is about to arrive.

In-home delivery (for all appliance product purchases $150 & above)* FREE
In-home delivery (for product purchases below $150)* $4.00

*Delivered to a single address. Major appliances limited to refrigerators, ranges, cooktops, wall ovens, microwaves, dishwashers, hoods, beverage & wine centers, ice makers and compactors.

Service availability may vary based on product and address. See your cart at checkout for available services and pricing details.

Delivery and installation policies and areas of service are subject to change. We may refuse delivery, installation or haul away services for safety or other reasons.

Standard shipping

Countertop appliances, kitchenware, kitchen tools, parts and accessories may ship separately using standard shipping methods. Your cart at checkout will identify items that will ship separately and itemize any additional shipping fees. We ship using FedEx or UPS. Shipping normally takes between 4 to 10 business days, but may take longer for outlying areas.